Kingfisher PCN practices share a vision to support and empower patients and carers wherever possible with an effective range of self-management options. The PCN website is being developed as a patient facing platform with the key intention of presenting an effective range of options and solutions for patients to manage their own needs.
Practices operate a Care Navigation system which will be developed further as the patients’ initial access point within practices. It is recognised that navigating our complex health and care system can be confusing and sometimes daunting. The aim of Care Navigation is to signpost patients to the appropriate place – first time round.